Support & Help

Have a question or need help with one of our apps? We're here for you.

Contact Us

For questions, feedback, or technical support, reach out by email. We typically respond within 24–48 hours.

FAQ

Frequently Asked Questions

Subscriptions are offered on a per-paper basis. For example, PE4 Exam Pro has two papers (4A and 4B), and you can subscribe to either or both. Each paper subscription is available in three durations: 1 month ($99.99 CAD), 3 months ($199.99 CAD), or 6 months ($499.99 CAD). All subscriptions are managed through the Apple App Store or Google Play Store.
Yes! Your subscription is tied to your Apple ID (for iOS devices) or Google account (for Android devices). You can access your subscription on any device where you're signed in with the same account. Your study progress may sync across devices through your platform account.
Subscriptions are managed through your device's app store settings, not through our app directly.

On iOS: Go to Settings > [Your Name] > Subscriptions, find the app, and tap Cancel Subscription.

On Android: Open the Google Play Store > Menu > Subscriptions, find the app, and tap Cancel.

You'll retain access to your content until the end of your current billing period.
Yes. Our questions are developed by David Reddick, a 2nd Class Power Engineer with over 35 years of industry experience. The content is designed to align with the syllabus and standards set by ABSA (Alberta Boilers Safety Association) and SOPEEC (Standing Committee on Power Engineering Examination Committee) certification requirements. While we strive for accuracy and alignment, we recommend using our apps alongside official study materials.
We take accuracy very seriously. If you believe you've found an error in a question, answer, or explanation, please email us at reddtech@reddnology.com with the following details:

• The app name and paper (e.g., PE4 Exam Pro, Paper 4A)
• The question text or a screenshot
• A description of the issue

We review every report and issue corrections in app updates as quickly as possible.
PE4 Exam Pro is our first release. We're actively developing PE3, PE2, and PE1 Exam Pro for Power Engineering, RT Exam Pro for Respiratory Therapy, and FAT50 — Fit At 50 for personal fitness. Sign up for our waitlist by emailing reddtech@reddnology.com and we'll notify you as soon as new apps launch.
FAT50 is our upcoming fitness app designed specifically for users over 50. Unlike our exam prep apps, FAT50 focuses on personalized workout programs, fitness tracking, and progress monitoring with exercises tailored for 50+ bodies — including strength training, flexibility, cardio, and recovery-focused routines. It's a different kind of app from our certification prep tools, but built with the same care and attention to detail. Join the waitlist at reddtech@reddnology.com.
Absolutely. Your study progress is stored locally on your device. We collect anonymized analytics to improve our apps, but we never sell your data or use advertising trackers. For full details, please read our Privacy Policy.